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History

The story of Cloud Telecoms

Cloud Telecoms started with a purpose to improve the world, by delivering a service that would better the lives of people that utilized it
Cloud Telecoms was established in 2011 in an environment of massive change and innovation. With the invention of the internet and the mobile phone, Cloud Telecoms embraced the internet as an internet software company by developing websites and web-based ERP systems. In 2015, Cloud Telecoms developed it's Cloud PBX solution and entered the demonopolized VoIP industry. Through a range of essential future-proof business services, all under one roof, we aim to expand our market share locally and internationally. Long-term, we aim to position the company to be bought out by an ISP that wants a place in the VoIP market. Our slogan "Business-Class internet services" aims to position us above other service providers in terms of customer service and product quality.

Purpose
To build a strong profitable business, in order to improve the world 
How? By acquiring customers and keeping them satisfied. 
How? By developing and delivering products (goods and services) that customers value. 
How? Empowering our team with an ERP System

Our system
1. Honest communication - A fearless team that does not fear admitting mistakes, identifying problems and suggesting new ideas. 
2. Continuous improvement - A flexible, learning, innovative team, that embraces change.
3. Daily training - Provide training until performance has reached maximum levels. 
4. Performance measurement - Measure and monitor all areas of the business.
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